Mickey Mouse Leadershp

Everyone knows I’m a huge believer the in Disney Managment Style and recognize that they are the benchmank for quality service. Think about this… What are the keys of Mickey Mouse Leadership? Walt Disney created Mickey Mouse in 1928 in the animated short, Steamboat Willie. Walt sketched out what he wanted in the character, and […]

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Be so nice to your customers that they won’t believe it!

Be thoughtful. Provide a pleasant, easily navigable shopping experience. Chances are you hear the same questions over and over again from potential customers. Be impeccable with your words. Provide accurate product or service descriptions, and only make promises you can keep. You are better off under promising and over delivering than vice versa. Be polite. Your customers enjoy […]

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